This policy explains how payments and cancellations work, and why purchases are not refunded, for MAVERICK (the Maverick Console), BASTION and ARSENAL. It is offered by Speedloop Technologies, an offering of Speedloop Auto Private Limited (India). Registered office: Innov8 Millenia, RMZ, Millenia Business Park, Campus 1A, No. 143, Dr. M.G. R. Road, Sholinganallur, Chennai, Tamil Nadu, India 600096. HQ: 2nd floor, Plot no 296, Sector 10, PCNTDA, Pimpri Chinchwad, Pune, Maharashtra, India - 411039. Questions: maverick@speedloopauto.com.
1. All purchases are final
All purchases are final and non-refundable. This applies to every plan, pack, tool and add-on bought on MAVERICK (the Maverick Console), BASTION and ARSENAL, including a change of mind, partial use, or not using what you bought. Because nothing renews automatically (see section 3), you are never charged for a period you did not choose to pay for.
2. How you pay
- Customers in India pay in Indian rupees (INR) through Razorpay. Where a price is listed in US dollars, Razorpay shows the INR amount, converted at the day's rate, before you pay.
- Customers outside India pay in US dollars (USD) through PayPal. BASTION may show the price in your local currency; you pay the currency and amount shown at checkout.
- You pay on Razorpay's or PayPal's own page. We never see or store your card number.
- You always see the item, the price and the period before you pay. Please check them before you confirm.
3. Cancelling
- Nothing renews automatically. Each payment covers one period (for example one month or one year) or one item you keep, so you are never charged again unless you choose to pay again.
- You can stop at any time: simply do not pay again. There is no cancellation fee and nothing to switch off. Your access continues until the end of the period you paid for, and then it ends.
- BASTION's 3-day free trial needs no card and ends by itself.
- To close your account and have your data deleted, write to us at maverick@speedloopauto.com. Closing an account does not lead to a refund.
4. Billing or technical errors
If a payment is charged twice, or charged wrongly because of a billing or technical error on our side or our payment provider's, email maverick@speedloopauto.com with the subject "Billing error", the email address on your account and the payment reference from Razorpay or PayPal. We reply within 2 business days and correct that charge through the same provider, in the same currency you paid. This covers errors only; it is not a refund for a change of mind.
5. Maverick engagements
A written proposal or order form for a Maverick engagement (for example a Phase 1 Decision Baseline or an implementation) sets its own payment terms, and those terms apply to that engagement.
6. Disputes and chargebacks
Please contact us before you open a dispute with your bank, Razorpay or PayPal; we can usually sort out a billing error faster. If a payment is reversed through a chargeback, access bought with it ends.
7. Contact us
Speedloop Technologies, an offering of Speedloop Auto Private Limited (India)
Registered office: Innov8 Millenia, RMZ, Millenia Business Park, Campus 1A, No. 143, Dr. M.G. R. Road, Sholinganallur, Chennai, Tamil Nadu, India 600096
HQ: Speedloop Auto Private Limited, 2nd floor, Plot no 296, Sector 10, PCNTDA, Pimpri Chinchwad, Pune, Maharashtra, India - 411039
Email: maverick@speedloopauto.com